Privacy Policy

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Who we are

The data protection officers in respect of this website are:

Karen and Kevin Morgan
Swannay, Evie, Orkney, KW17 2NP

Your Personal Data

Personal data is data that can be used to identify an individual. For example your name, email address, home address and even IP address. We collect and process personal data in compliance with the General Data Protection Regulation and will never share it with third party marketers or anyone else unless we are forced to by law.

How your personal data is collected on this website by us and by third parties

Our contact/booking form and email

When you use our contact/booking form or email address to contact us, we require your name, email address and telephone in order to reply to you. When you click the submit button on the contact form, your message and contact details are sent to us via email and are stored in our email system.

What information we hold

When you contact us by email or through our website, we collect your name, email address, address and phone number.

Where we store your information

When you contact us by email or through our website, we store your information in our company computer in order to process your booking.

What we use your information for

We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

Karen and Kevin Morgan are responsible for the security of your information. You can contact them by email at karenmorgan925@btinternet.com or by phone on +44 (0) 1856 721 258
or +44 (0) 7928 694 363 if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.

The computers we use are all are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.

Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact us by email or by telephone.

You can find out more about your rights under the GDPR here.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Karen and Kevin Morgan by email at karenmorgan925@btinternet.com or by phone on +44 (0) 1856 721 258 or +44 (0) 7928 694 363. If you’re the letter writing type, send your envelope to Swannay, Evie, Orkney, KW17 2NP.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last Updated: This Privacy Policy was last updated on 01 July 2021.